Privacy Policy

Welcome to Aone Behavioral Health Services (“AoneBHS,” “we,” “our,” or “us”).
We are committed to protecting your privacy and safeguarding the information you share with us, whether you are a patient, website visitor, or job applicant.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

Visit our website
Request or receive behavioral health services
Use our telehealth services
Apply for employment with AoneBHS online

This Privacy Policy is not the same as our HIPAA Notice of Privacy Practices, which describes how we use and disclose your Protected Health Information (PHI) as a healthcare provider. You may request a copy of our HIPAA Notice at any time.

Who We Are

Aone Behavioral Health Services (AoneBHS)
[Insert full address]
Phone: [Insert main office phone]
Email: [Insert admin or info email – e.g., info@aonebhs.com]

We are a behavioral health practice providing mental and emotional health services, including therapy, counseling, psychiatric evaluation, and telehealth.

Information We Collect

The information we collect depends on how you interact with us.

a) Information You Provide Directly

Patients and Potential Patients:

Name, date of birth, contact information
Insurance details and billing information
Health history, symptoms, and treatment-related information (when you complete intake forms or communicate with providers)
Information submitted via contact forms or patient portal

Job Applicants:

Name, address, email, phone number
Resume/CV, cover letter, educational and employment history
Professional license information, certifications
Any information you choose to include in the application form or attached documents

Website Visitors:

Information you enter contact forms, newsletter sign-ups, or telehealth request forms

b) Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

IP address
Browser type and version
Device information and operating system
Pages visited and time spent on our site
Referring to website or source

This information is typically collected through cookies, log files, and similar technologies.

How We Use Your Information

We use your information for purposes including:

For Patients & Website Visitors

To schedule and manage appointments
To provide behavioral health services and telehealth sessions
To respond to inquiries, questions, or requests
To process payments and verify insurance
To operate, maintain, and improve our website and services
To comply with legal, regulatory, and professional obligations

For Job Applicants

To receive and review your application
To assess your qualifications and suitability for employment
To communicate with you about the application process
To comply with record-keeping and legal requirements

We do not sell your personal information.

Protected Health Information (PHI) & HIPAA

If you become a patient of AoneBHS, some of the information we collect becomes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

We handle PHI in accordance with HIPAA and other applicable privacy laws.
Our use and disclosure of PHI is described in our HIPAA Notice of Privacy Practices, which is available upon request and may be posted in our office and on our website.

Cookies & Analytics

Our website may use cookies and similar technologies to:

Remember your preferences
Understand how visitors use our site
Improve website performance and user experience

We may also use third-party tools (such as Google Analytics) to interpret aggregated traffic and usage patterns. These tools do not provide us with your name or direct contact information.

You can adjust your browser settings to block or delete cookies; however, some features of the site may not function properly without them.

How We Share Information

We may share your information with:

Service Providers: such as hosting providers, email services, telehealth platforms, EHR systems, and billing processors that help us operate our practice.
Healthcare Partners: with your authorization or as permitted by law (e.g., your primary care provider or other specialists), for treatment or continuity of care.
Regulatory or Legal Authorities: when required by law, court order, or to comply with regulatory obligations.
Prospective Employers / References: for applicants only, if you have provided permission or if legally permitted.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable and appropriate measures to protect your information, including:

Secure servers and encrypted connections (HTTPS/SSL)
Access controls and authentication for staff
HIPAA-compliant telehealth and EHR systems
Regular updates and security monitoring of our website and systems

However, no method of transmission or storage over the internet can be guaranteed as 100% secure. We encourage you to use caution when sending sensitive information online.

Data Retention

We retain information only for as long as necessary for the purposes described in this policy or as required by law.

Patient Records: Retained in accordance with professional and legal requirements (which may vary by state and type of record).
Job Applications: Retained for a limited period for recruitment and record-keeping, after which applications may be securely deleted or archived.
Website & Contact Data: Retained as needed to respond to inquiries, maintain records, or improve services.

You may contact us (see Contact Us section below) to inquire about how long we retain specific types of data.

Your Choices & Rights

Depending on your relationship with AoneBHS and your jurisdiction, you may have rights regarding your personal information, such as:

Access – Request access to the information we hold about you.
Correction – Request corrections if your information is inaccurate or incomplete.
Deletion – Request deletion of certain information where appropriate or permitted by law.
Restriction/Objection – Object to or request restriction of certain types of processing.

If you are patient, additional rights may be available under HIPAA; these are explained in our Notice of Privacy Practices.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling your request.

Telehealth & Electronic Communications

When you participate in telehealth services with AoneBHS:

Sessions are conducted over HIPAA-compliant, encrypted platforms.
We recommend that you use a private, secure internet connection and confidential space.
Emails, text messages, or other electronic communication may not always be fully secure; we limit the use of these channels for administrative purposes unless otherwise agreed or required.

Third-Party Websites & Links

Our website may contain links to third-party websites (e.g., telehealth platforms, insurance portals, job posting sites, or external resources).
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before sharing personal information with them.

Job Applicants – Data and Consent

When you submit a job application through our website or by email:

You consent to AoneBHS collecting, processing, and storing your information for the purposes of recruitment and employment consideration.
Your information may be accessed by HR personnel and hiring managers involved in the evaluation process.
We may contact the references you provide and verify credentials where legally permitted.

If you wish to withdraw your application or request deletion of your applicant data (where permitted), please contact us at careers@aonebhs.com.

Children’s Privacy

Our website is not directed to children under 13.
We do not knowingly collect personal information from children online without appropriate parental or guardian consent.
If you believe a child under 13 has provided us with personal information through the website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Legal or regulatory requirements
Our services or technologies
Our internal practices

When we update this policy, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us:

Aone Behavioral Health Services
6188 oxon hill road

Suite 601

Oxon hill

Md 20745
📧 Email: info@aonebhs.com
📞 Phone: 240-553-7993

If you are a patient and have questions about your Protected Health Information (PHI), please refer to our HIPAA Notice of Privacy Practices or contact our office directly.